I previously discussed a leader’s “approach” and subsequently the suspension of their beliefs, understanding biases and interaction with the squeaky wheel.
In this short blog I will focus on the leader as an individual and a term I refer to as introspection.
So, what is introspection? The dictionary describes it as “the examination or observation of one’s own mental and emotional processes.” Introspection in my mind goes well beyond just examination; real introspection must have an outcome or process of change. In essence it is where a person is truly honest with themselves and recognises all of their traits, good and bad; that way they can begin to understand how to make change in themselves to interact and influence others differently.
This is sometimes not that easy as your own self-perception can be biased and may deviate from others reality. This is not because you want to be dishonest with yourself, it’s because facing who we really are can be an emotionally confronting situation. If the leader is strong enough to confront this alone then I applaud them, doing this in partnership with a business coach can be a supportive and cathartic experience that provides guidance along the journey.
This process involves change; amplifying the things you do well, developing an action plan to change the things that need amending and then creating a timeline of change objectives and definable outcomes. You also must be made accountable to the outcome and the timeline you set to achieve the change in yourself. This is why a coach working alongside you can help you on your journey. Basically, change in self relies on changing an unconscious habit or process by making it conscious and then creating a new positive behaviour that over time becomes a habit. The change needs to be observable; this is where the coach as an unpleasant friend can be of great benefit, ensuring the change is real not believed. If it is not observed and the outcome measured, it has not occurred. Overall a leader looks within themselves to understand the changes they need to make to themselves to affect others. What I have found in business is a good leader is constantly reflecting on how their behaviour affects others and ultimately the business outcomes and direction.
They should also recognise any natural biases they have to staff and why they are not behaviourally aligned to others. Once they recognise these they can work to create balance and effect change in themselves.